CrowdStrike users should be vigilant about phishing scams after global tech outage: CSA, Singapore News – AsiaOne
singapore CrowdStrike users should be vigilant about phishing scams after global tech outage: CSA Snaking queues were seen at Changi Airport’s Terminal 1 on Friday after the major global IT outage affected online check-in systems. PHOTO: The Straits Times PUBLISHED ON July 21, 2024 12:24 AM By Sherlyn Sim SINGAPORE – Users of cyber-security firm
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CrowdStrike users should be vigilant about phishing scams after global tech outage: CSA
Snaking queues were seen at Changi Airport’s Terminal 1 on Friday after the major global IT outage affected online check-in systems.
PHOTO: The Straits Times
PUBLISHED ONJuly 21, 2024 12:24 AMBySherlyn Sim
SINGAPORE – Users of cyber-security firm CrowdStrike should be extra vigilant towards phishing scams related to a global tech outage on July 19, said the Cyber Security Agency of Singapore (CSA).
This comes after a major tech outage worldwide tied to Microsoft’s Azure cloud platform and a software issue at CrowdStrike.
The botched software update from CrowdStrike had caused havoc in businesses, airlines and retailers worldwide, including those in Singapore.
In a post on social media platform X on July 20, CSA warned of reports of an ongoing phishing campaign targeting CrowdStrike users due to the faulty software update.
The reports include cyberthreat individuals or groups leveraging on the tech outage to send phishing e-mails to customers while posing as CrowdStrike support staff or to impersonate CrowdStrike staff in phone calls.
Microsoft global outage: Airports in Delhi, Jaipur, Hyderabad, Mumbai and across the globe severely affected Times of India TIMESOFINDIA.COM / Updated : Jul 19, 2024, 15:50 IST aa + Text Size Small Medium Large Microsoft global outage: Airports in Delhi, Jaipur, Hyderabad, Mumbai and across the globe severely affected You’re Reading Microsoft global outage: Airports
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Microsoft global outage: Airports in Delhi, Jaipur, Hyderabad, Mumbai and across the globe severely affected
Times of IndiaTIMESOFINDIA.COM/ Updated : Jul 19, 2024, 15:50 IST
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Microsoft global outage: Airports in Delhi, Jaipur, Hyderabad, Mumbai and across the globe severely affected
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Microsoft Azure’s outage caused global disruptions Thursday. Connectivity issues and service management failures affected airlines such as IndiGo, SpiceJet, Vistara, Akasa, Frontier, SunCountry, and Allegiant, leading to flight ca … Read more
Microsoft Azure’s outage caused global disruptions Thursday. Connectivity issues and service management failures affected airlines such as IndiGo, SpiceJet, Vistara, Akasa, Frontier, SunCountry, and Allegiant, leading to flight cancellations. Airports, financial markets, and media services were impacted. The extent remains unclear. Services are being restored. Delhi Airport advised passengers to contact airlines. Read less
Microsoft reported a massive outage affecting multiple Azure services. The problem started on Thursday when Azure, a cloud computing platform for building, deploying, and managing applications, experienced disruptions. It happened possibly due to a configuration change in its backend infrastructure, as suggested by several sources.
As per Microsoft’s Azure cloud software status report site, the service encountered issues including “failures with service management operations and connectivity or availability of services.” The exact cause, nature, and extent of the outage remained unclear, although Microsoft indicated signs of improvement.
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The recent widespread outage has had far-reaching effects across multiple sectors globally, impacting airports, airlines, financial markets, and media services. Airports and airlines in countries such as India, Japan, Australia, the UK, and the US have reported delays and flight cancellations due to the disruption.
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When it comes to India, major airlines like IndiGo, Akasa Airlines, and SpiceJet experienced disruptions to their booking and check-in services. SpiceJet resorted to manual check-in and boarding processes following technical challenges, while Akasa Airlines temporarily suspended online services such as booking, check-in, and manage booking due to infrastructure issues.
Vistara took to social media X and tweeted, “We are experiencing technical challenges across various aspects of our operations due to a global outage at our service provider’s end. We are working with them to resolve the issue as quickly as possible.”
pic.twitter.com/FuoqZV5RyT
— Vistara (@airvistara) July 19, 2024
Indigo too took to X and tweeted, “Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience.”
Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience.
— IndiGo (@IndiGo6E) July 19, 2024
Delhi Airport was also impacted and addressing the global IT issue the airport tweeted and assured passengers that they are actively collaborating with stakeholders to minimise inconvenience. Travellers were advised to stay in contact with their respective airlines or the ground help desk for the latest updates on flight information. This proactive communication aims to keep passengers informed and manage the situation effectively during the disruption.
In the USA, a number of low-cost carriers, including Frontier Airlines, Allegiant, and SunCountry, faced problems leading to flight groundings and cancellations. Frontier Airlines attributed its operational issues to a “major Microsoft technical outage,” which temporarily impacted its services.
In short, the recent IT outrage has brought forth the critical dependence of global industries on digital infrastructure. It is showing the world that all can go wrong when such systems encounter disruptions. Efforts to restore services and mitigate further impacts are on as affected organisations work to resume normal operations.
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Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled Times of India TIMESOFINDIA.COM / Created : Jul 19, 2024, 16:46 IST aa + Text Size Small Medium Large Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled You’re Reading Hyderabad Airport issues travel advisory after Microsoft global outage; 23
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Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled
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Hyderabad Airport faced disruptions due to a global IT outage affecting Microsoft services, leading to the cancellation of 23 flights. Passengers were advised to stay updated through direct communication with airlines. Efforts are … Read more
Hyderabad Airport faced disruptions due to a global IT outage affecting Microsoft services, leading to the cancellation of 23 flights. Passengers were advised to stay updated through direct communication with airlines. Efforts are ongoing to restore normalcy after the technical difficulties. Read less
Hyderabad’s Rajiv Gandhi International Airport issued a travel advisory after facing major disruptions on Friday due to a global IT outage affecting Microsoft services. The airport notified flyers that several airlines had been impacted, resulting in the cancellation of 23 flights—12 departures and 11 arrivals.
Among these are Indigo flights to destinations like Visakhapatnam, Tirupati, Ahmedabad, and Bengaluru. In response to the situation, the airport took to social media, stating, “We are closely working with all our stakeholders to minimise the inconvenience to our flyers. You may please get in touch with the airline concerned for updates on your flight information. We thank you for your support and understanding.”
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Advisory: Due to the global IT outage, services of airlines have been impacted.
We are closely working with all our stakeholders to minimise the inconvenience to our flyers.
You may please get in touch with the airline concerned for updates on your flight information.
We…
— RGIA Hyderabad (@RGIAHyd) July 19, 2024
The disruption caused by the Microsoft outage was felt across various airports in India, with Hyderabad’s airport resorting to issuing hand-written boarding passes to facilitate travel during the technical difficulties.
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A picture has gone viral online, showing a passenger holding a hand-written boarding pass for a flight to Kolkata at Hyderbad airport. Akshay Kothari, co-founder of NotionHQ, shared his experience on social media, commenting, “The Microsoft/CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today.”
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The image shows a boarding pass with flight details meticulously handwritten—an uncommon sight in modern air travel, reminiscent of earlier eras when technology was less pervasive.
The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today 😅 pic.twitter.com/xsdnq1Pgjr
— Akshay Kothari (@akothari) July 19, 2024
Acknowledging the impact on airline services, Hyderabad Airport’s advisory underscores the collaborative efforts underway with stakeholders to manage the fallout from the global IT incident. As the situation evolves, passengers are advised to stay updated through direct communication with their respective airlines or by contacting airport help desks for the latest flight information.
This incident serves as an open reminder of the critical role technology plays in modern aviation and the vulnerabilities that arise when such systems experience disruptions. Efforts continue to restore normalcy as swiftly as possible.
Read more: Popular Must-Visit Handicraft Villages In India Apparently, Microsoft experienced a significant outage affecting Azure services starting Thursday, possibly due to a backend infrastructure configuration change. The disruption caused issues with service management operations and connectivity. The exact cause and extent were unclear, but Microsoft reported signs of improvement on its Azure cloud software status report site.
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