When Lily Eftetahi arrived in Greece three years ago as a refugee from Iran, she spoke neither Greek nor English. She had countless questions about how to start a new life as a refugee, but wasn’t sure who to ask for accurate answers.

That changed when she discovered Refugee.Info, a set of digital resources for refugees and asylum seekers in Greece, Italy, Serbia, Bulgaria, and Hungary who want to know how they can work, which documents they need, whether they can receive cash assistance, and how they can learn the language of their newly adopted country. Trained moderators provide refugees with up-to-date information and referrals.

“Even if I had known the language, for a person who comes from another country, especially another continent, the rules and rights are very confusing,” Eftetahi wrote in an email. “[T]henIreached out to Refugee.Info and asked all the questions that I had.They answered me very quickly, thoroughly and in my own language.”

Eftetahi, who is now the deputy moderation manager for Refugee.Info, said the information made it possible to obtain the right work documents within days.

Refugee.Info is part of a platform called Signpost, a digital initiative launched by the International Rescue Committee and Mercy Corps in 2015 that’s since reached refugees and asylum seekers in three continents and seven countries. It recently notched an important milestone: serving 1 million people.

SEE ALSO: LEGO Foundation gives Sesame Workshop $100 million to help refugee kids

Signpost originally launched as Refugee.Info, an app for people arriving on the shores of Greece. It included a geo-locator for refugees who may not have known their destination. The app has since been put aside in favor of a website and social media outreach, because users preferred a lighter-weight mobile experience. While refugees may leave t

Microsoft Canada president vows ‘community-first approach’ to AI investment

Tech giant announced $19-billion investment to expand AI and cloud infrastructure in Ontario and Quebec

Ling Hui

Published Apr 08, 2026 • Last updated 1 day ago • 2 minute read

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The Microsoft logo is displayed at an event at the Chatham House think tank in London, Monday, Jan. 15, 2024. Photo by Kin Cheung /AP Photo

Microsoft said its billion-dollar investment to expand artificial intelligence infrastructure at Ontario and Quebec data centres will include a “community-first approach,” taking into account concerns from the local communities.

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In December, the tech giant had announced a $19-billion investment — the largest in Canadian history — to expand its AI and cloud infrastructure in the two provinces.

In a blog post Tuesday, Microsoft Canada president Matt Milton said the company is aware that Canadians have “real questions” about affordability, energy and water use, jobs and the impact on communities regarding its AI investment.

“At Microsoft, we believe communities should share in the benefits of AI infrastructure and they should not bear the costs,” Milton said.

Electricity costs, water usage among concerns

He said the company’s five “community-first” principles will shape how it will build and operate its data centres in Ontario and Quebec.

Among those principles he outlined was the company’s commitment to “paying our way on electricity” to ensure that its data centres don’t increase electricity prices for Canadians and put added strain on the grid.

Milton said the company will work with provinces, utilities, system operators and regulators to plan new supply in advance. He also said the company will pay the full cost of the electricity it uses, including the cost of new generation, transmission and grid upgrades.

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Milton also said that Canada’s cooler climate means the company can cool its data centres mostly using outside air, “using water for cooling less than 5% of the year.”

Thousands employed in construction process

He also said the company will work with local governments, conservation partners and research institutions on water projects.

Milton said Microsoft’s data centre investment in Canada will employ about 2,000 workers across all sites during construction with 400 Canadian businesses involved during the construction phase.

He said once its data centres are built and operational, the company will create 250 full-time jobs and hire about 400 contractors to maintain and operate its sites.

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Story continues below

In December, the tech giant had announced a $19-billion investment — the largest in Canadian history — to expand its AI and cloud infrastructure in the two provinces.

“At Microsoft, we believe communities should share in the benefits of AI infrastructure and they should not bear the costs,” Milton said.

Electricity costs, water usage among concerns

He said the company’s five “community-first” principles will shape how it will build and operate its data centres in Ontario and Quebec.

Story continues below

Milton also said that Canada’s cooler climate means the company can cool its data centres mostly using outside air, “using water for cooling less than 5% of the year.”

Thousands employed in construction process

He also said the company will work with local governments, conservation partners and research institutions on water projects.

Milton said Microsoft’s data centre investment in Canada will employ about 2,000 workers across all sites during construction with 400 Canadian businesses involved during the construction phase.

He said once its data centres are built and operational, the company will create 250 full-time jobs and hire about 400 contractors to maintain and operate its sites.

Microsoft touts $500 million AI savings while slashing jobs
Plaintiff awarded $6M in landmark social media lawsuit against Google, Meta

You must be logged in to join the discussion or read more comments.

Create an AccountSign in

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Digital tools are vital for refugees hoping to start a new life