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Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled

Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled Times of India TIMESOFINDIA.COM / Created : Jul 19, 2024, 16:46 IST aa + Text Size Small Medium Large Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled You’re Reading Hyderabad Airport issues travel advisory after Microsoft global outage; 23

Published 2 years ago in 24th August 2024

Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled

Times of IndiaTIMESOFINDIA.COM/ Created : Jul 19, 2024, 16:46 IST

Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled

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Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled
Microsoft global outage: Airports in Delhi, Jaipur, Hyderabad, Mumbai and across the globe severely affected
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Hyderabad Airport faced disruptions due to a global IT outage affecting Microsoft services, leading to the cancellation of 23 flights. Passengers were advised to stay updated through direct communication with airlines. Efforts are … Read more

Hyderabad’s Rajiv Gandhi International Airport issued a travel advisory after facing major disruptions on Friday due to a global IT outage affecting Microsoft services. The airport notified flyers that several airlines had been impacted, resulting in the cancellation of 23 flights—12 departures and 11 arrivals.

Among these are Indigo flights to destinations like Visakhapatnam, Tirupati, Ahmedabad, and Bengaluru. In response to the situation, the airport took to social media, stating, “We are closely working with all our stakeholders to minimise the inconvenience to our flyers. You may please get in touch with the airline concerned for updates on your flight information. We thank you for your support and understanding.”

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Advisory: Due to the global IT outage, services of airlines have been impacted.

We are closely working with all our stakeholders to minimise the inconvenience to our flyers.

You may please get in touch with the airline concerned for updates on your flight information.

We…

— RGIA Hyderabad (@RGIAHyd) July 19, 2024

The disruption caused by the Microsoft outage was felt across various airports in India, with Hyderabad’s airport resorting to issuing hand-written boarding passes to facilitate travel during the technical difficulties.

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A picture has gone viral online, showing a passenger holding a hand-written boarding pass for a flight to Kolkata at Hyderbad airport. Akshay Kothari, co-founder of NotionHQ, shared his experience on social media, commenting, “The Microsoft/CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today.”

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The image shows a boarding pass with flight details meticulously handwritten—an uncommon sight in modern air travel, reminiscent of earlier eras when technology was less pervasive.

The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today 😅 pic.twitter.com/xsdnq1Pgjr

— Akshay Kothari (@akothari) July 19, 2024

Acknowledging the impact on airline services, Hyderabad Airport’s advisory underscores the collaborative efforts underway with stakeholders to manage the fallout from the global IT incident. As the situation evolves, passengers are advised to stay updated through direct communication with their respective airlines or by contacting airport help desks for the latest flight information.

This incident serves as an open reminder of the critical role technology plays in modern aviation and the vulnerabilities that arise when such systems experience disruptions. Efforts continue to restore normalcy as swiftly as possible.

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Apparently, Microsoft experienced a significant outage affecting Azure services starting Thursday, possibly due to a backend infrastructure configuration change. The disruption caused issues with service management operations and connectivity. The exact cause and extent were unclear, but Microsoft reported signs of improvement on its Azure cloud software status report site.

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Microsoft global outage: Airports in Delhi, Jaipur, Hyderabad, Mumbai and across the globe severely affected

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In a tweet, Sharma said Microsoft will retire features “that don’t align with where we’re headed.”

Gaming Copilot, which was in beta, was designed as “your personal gaming sidekick with Xbox.” The idea was that players could ask for help anytime or anywhere while they were playing a game. “With in-game assistance, get unstuck, pass roadblocks, and level-up your gameplay,” Microsoft said. “The guide you want, when you want it. Brainstorm strategies and get tips or insights with personalized coaching.”

It would also provide users with gaming recommendations. Gaming Copilot is currently available in the Xbox mobile app, and on Game Bar for Windows 11, and on the ROG Xbox Ally handhelds.

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In an internal memo shared with Xbox staff today, seen by IGN, Sharma stated that leadership change was needed to “begin building the capacity we need” to evolve the Xbox brand and “how we work.”

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“Right now, it is too hard to ship impact quickly,” Sharma wrote, adding: “we spend too much time inward instead of with the community; and we lack the capability we need in some key areas.”

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Jonathan McKay will become Xbox’s head of growth. Evan Chaki will run a new engineering group focused on removing repetitive work and simplifying development. Both are also moving over from Microsoft’s CoreAI division.

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The changes follow another bruising quarter for Microsoft’s gaming division. In the three months ending March 31, 2026, Microsoft’s Gaming revenue decreased 7%, Xbox content and services revenue decreased 5%, and Xbox hardware revenue (money made from the sale of Xbox consoles) declined 33%.

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Last month brought a new mission statement from Sharma an

Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled

Hyderabad Airport issues travel advisory after Microsoft global outage; 23 flights cancelled

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