Apple

Apple may stop offering customer support on social media

Illustration: The Verge Apple employees will soon stop providing assistance to customers via X — formerly Twitter — as well as YouTube and the Apple Support Community online forum, MacRumors reports, citing anonymous sources. Apple reportedly plans on getting rid of its social media support advisor roles…

Published 3 years ago in
Apple may stop offering customer support on social media

Illustration: The Verge

Apple employees will soon stop providing assistance to customers via X — formerly Twitter — as well as YouTube and the Apple Support Community online forum, MacRumors reports, citing anonymous sources.
Apple reportedly plans on getting rid of its social media support advisor roles…
Read More

Be the first to write a comment.

Leave a Reply

Your email address will not be published. Required fields are marked *

Apple

A Fake Crypto Wallet Reached Apple’s App Store — Three Users Say It Cost Them $1.8 Million

Three bitcoin investors say they lost nearly $1.8 million after downloading a fake Sparrow Wallet from Apple’s App Store and entering their recovery phrases. The lawsuit now challenges Apple’s app review practices as crypto scams continue targeting mobile users. Lawsuit Alleges Fake Wallet Bypassed App Store Safeguards Three bitcoin investors have sued Apple…

Published 1 week ago in
A Fake Crypto Wallet Reached Apple’s App Store — Three Users Say It Cost Them $1.8 Million

Three bitcoin investors say they lost nearly $1.8 million after downloading a fake Sparrow Wallet from Apple’s App Store and entering their recovery phrases. The lawsuit now challenges Apple’s app review practices as crypto scams continue targeting mobile users. Lawsuit Alleges Fake Wallet Bypassed App Store Safeguards Three bitcoin investors have sued Apple…
Read More

Continue Reading
Apple

Apple sued over fake App Store crypto wallet app stealing $1.8M in Bitcoin

Apple is being sued by three people who claim approximately $1.8 million in Bitcoin was stolen after downloading and using a fraudulent Sparrow Wallet application from the App Store. …

Published 1 week ago in
Apple sued over fake App Store crypto wallet app stealing $1.8M in Bitcoin

Apple is being sued by three people who claim approximately $1.8 million in Bitcoin was stolen after downloading and using a fraudulent Sparrow Wallet application from the App Store. …
Read More

Continue Reading
Apple

The social media ban is an experiment – here’s how it will be studied

Scientists have long grappled with how to measure the effect of social media on children. Now, the UK government has announced a total ban for everyone under 16, and researchers are rushing to design rigorous studies before it comes into effect…

Published 2 months ago in
The social media ban is an experiment – here’s how it will be studied

Scientists have long grappled with how to measure the effect of social media on children. Now, the UK government has announced a total ban for everyone under 16, and researchers are rushing to design rigorous studies before it comes into effect…
Read More

Continue Reading
Apple

Apple beefing up child safety as more governments enact, explore social media bans

Breadcrumb Trail Links Home News World Share this Story : National Post Copy Link Email X Reddit Pinterest LinkedIn Tumblr Apple beefing up child safety as more governments enact, explore social media bans Tech companies are under pressure to limit children’s exposure to social media, which has been linked to mental health risks Author of

Published 2 months ago in
Apple beefing up child safety as more governments enact, explore social media bans

Apple beefing up child safety as more governments enact, explore social media bans

Tech companies are under pressure to limit children’s exposure to social media, which has been linked to mental health risks

Bloomberg News
Newley Purnell
Published Jun 09, 2026

Last updated Jun 09, 2026

2 minute read
Join the conversation

An iPhone home screen
Apple’s new child safety tools are designed to help families “thoughtfully establish age-based protections and develop healthy digital habits” Photo by yalcinsonat1 /Getty Images/iStockphoto

Apple Inc. is expanding tools for parents to protect children online, a move that comes as governments around the world increasingly ban social media for young people.

The iPhone and iPad maker at its Worldwide Developers Conference Monday previewed new features that will let parents better control on devices when kids can use apps, what content they can access and with whom they can communicate.

Story continues below

Tech companies are under growing pressure to limit children’s exposure to social media, which some psychologists have linked to mental health risks, including cyberbullying, eating disorders and suicide. Apple already lets parents create special accounts for children, required for those under 13 years old and available for those up to 18.

The updates are designed to help families “thoughtfully establish age-based protections and develop healthy digital habits,” Sumbul Desai, Apple’s vice president of health and fitness, said on the Cupertino, California-based company’s website.

Beginning with software updates this fall, parents will be able to use children’s account features to pick which apps they can use and control which websites they can view, for example.

Australia in December became the world’s first democracy to force the likes of Meta Platforms Inc., TikTok, and Snap Inc. to kick under-16s off their platforms. The movement has since spread globally, with Indonesia, parts of India, the UK and several European countries implementing or discussing similar restrictions.

Story continues below

Jury verdicts in the U.S. in recent months against some of the services have increased public discussion of social media’s harms.

Read More
  1. Prime Minister Mark Carney with his wife Diana Fox Carney during a visit to the Vector Institute at the Schwartz Reisman Innovation Campus in Toronto, on Thursday, June 4, 2src26.
    Carney government to ban social media for kids younger than 16, but will allow exemptions
  2. A teenager holds a mobile phone displaying a message from social media platform Instagram after the account was locked for age verification in Sydney on December 9, 2src25.
    Poll finds 90% in favour of social media age ban, while advocates urge action for online harms

  3. Story continues below

Australian Prime Minister Anthony Albanese said Tuesday Apple Chief Executive Officer Tim Cook called him to discuss the new safety controls.

“Mr. Cook told me these changes are in part inspired by Australia’s world-leading social media age ban, as well as the continued research Apple is undertaking into the impact of social media on kids,” Albanese said in a statement.

Apple didn’t immediately respond to a request for comment.

Our website is the place for the latest breaking news, exclusive scoops, longreads and provocative commentary. Please bookmark nationalpost.com and sign up for our newsletters here.

Apple Inc. is expanding tools for parents to protect children online, a move that comes as governments around the world increasingly ban social media for young people.

The iPhone and iPad maker at its Worldwide Developers Conference Monday previewed new features that will let parents better control on devices when kids can use apps, what content they can access and with whom they can communicate.

Story continues below

Tech companies are under growing pressure to limit children’s exposure to social media, which some psychologists have linked to mental health risks, including cyberbullying, eating disorders and suicide. Apple already lets parents create special accounts for children, required for those under 13 years old and available for those up to 18.

The updates are designed to help families “thoughtfully establish age-based protections and develop healthy digital habits,” Sumbul Desai, Apple’s vice president of health and fitness, said on the Cupertino, California-based company’s website.

Beginning with software updates this fall, parents will be able to use children’s account features to pick which apps they can use and control which websites they can view, for example.

Australia in December became the world’s first democracy to force the likes of Meta Platforms Inc., TikTok, and Snap Inc. to kick under-16s off their platforms. The movement has since spread globally, with Indonesia, parts of India, the UK and several European countries implementing or discussing similar restrictions.

Story continues below

Jury verdicts in the U.S. in recent months against some of the services have increased public discussion of social media’s harms.

Read More
  1. Prime Minister Mark Carney with his wife Diana Fox Carney during a visit to the Vector Institute at the Schwartz Reisman Innovation Campus in Toronto, on Thursday, June 4, 2src26.
    Carney government to ban social media for kids younger than 16, but will allow exemptions
  2. A teenager holds a mobile phone displaying a message from social media platform Instagram after the account was locked for age verification in Sydney on December 9, 2src25.
    Poll finds 90% in favour of social media age ban, while advocates urge action for online harms

  3. Story continues below

Australian Prime Minister Anthony Albanese said Tuesday Apple Chief Executive Officer Tim Cook called him to discuss the new safety controls.

“Mr. Cook told me these changes are in part inspired by Australia’s world-leading social media age ban, as well as the continued research Apple is undertaking into the impact of social media on kids,” Albanese said in a statement.

Apple didn’t immediately respond to a request for comment.

Our website is the place for the latest breaking news, exclusive scoops, longreads and provocative commentary. Please bookmark nationalpost.com and sign up for our newsletters here.

Trending

  1. Ford wants changes after man living illegally in Canada found eligible for Ontario welfare

    ford

    Canada

  2. John Ivison: Trump’s Gordie Howe victory lap is the model for making deals with him

    Subscriber only
    A bridge over water.

    NP Comment

  3. Story continues below

  4. Accused Toronto shooter was free despite torture conviction, alleged gun smuggling indictment

    Police car.

    NP Comment

  5. Carney’s deputy chief of staff quits to seek Liberal nomination in B.C.

    Braeden Caley.

    News

  6. Did Carney sign an ‘awful’ Gordie Howe Bridge deal? PM insists new agreement a good one

    Prime Minister Mark Carney takes selfies while wearing a cowboy hat at the Calgary Stampede.

    News

Comments
You must be logged in to join the discussion or read more comments.
Create an AccountSign in
Join the Conversation

Postmedia is committed to maintaining a lively but civil forum for discussion. Please keep comments relevant and respectful. Comments may take up to an hour to appear on the site. You will receive an email if there is a reply to your comment, an update to a thread you follow or if a user you follow comments. Visit our Community Guidelines for more information.

Latest from Shopping Essentials

  1. Where to find the most unique golfing experiences in Canada

    This country is blessed with memorable public golf courses from coast to coast

    15 minutes ago Travel
    Dundarave is one of the most unique golf courses in Canada.

  2. These islands were just named the best in Canada — here’s how to plan a summer trip

    West and East Coast islands praised by Travel + Leisure offer pristine beaches and tons of charm

    50 minutes ago Travel
    A view from a hill overlooking Cox Bay in Tofino, named one of the best islands in Canada by Travel + Leisure.

  3. I just discovered Amazon Canada’s newest feature by accident and it’s a game-changer

    Available exclusively to Prime Members

    6 hours ago Lifestyle
    Read More
Continue Reading